Shipping Policy – Elara Skin

At Elara Skin, we are committed to providing all our customers with a fast and reliable shipping service. This policy outlines our delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

Elara Skin aims to dispatch all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are typically delivered within 5 to 14 business days. Please note that delivery times may vary due to external factors, including weather conditions, peak holiday periods, and customs processing procedures.

Free Shipping

We are proud to offer Free Shipping on all orders. Regardless of the order value or your location, you will enjoy free delivery. This reflects our commitment to providing a seamless and stress-free shopping experience for our customers.

Dispatch and Logistics

All orders placed with Elara Skin are dispatched directly from our international supplier. This method allows us to reduce processing times and ensure our customers receive their products as quickly as possible. Furthermore, it enables us to implement rigorous quality control on every item before it is sent out.

Order Processing

After placing an order, you will receive a confirmation email. As mentioned, we process and dispatch orders within 24 to 48 hours. As soon as your order has been sent, you will receive a follow-up email containing your tracking information, allowing you to monitor your parcel until it reaches its final destination.

Order Tracking

Elara Skin provides tracking information for all dispatched orders. You will receive a tracking number via email as soon as your order leaves the warehouse. You can use this number to check the status of your shipment on the carrier's official website.

Questions and Support

If you have any questions regarding your order or our shipping policy, please do not hesitate to contact our dedicated customer service team at:

📧 contact@elaraskin.com

Our team is ready to assist you and will respond to your enquiries as quickly as possible.

Limitations and Exceptions

While we make every effort to meet our estimated delivery times, certain factors beyond our control may lead to delays. Elara Skin cannot be held responsible for delays caused by customs clearance, extreme weather conditions, or other unforeseen circumstances. We thank you for your understanding and patience in such cases.

Summary

Elara Skin strives to provide an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products promptly while maintaining high levels of satisfaction.